FAQ

What’s the warranty period you provide to your customers?

The company provides 5 days easy and hassle free footwear warranty and customer can return or replace their product within the 5 days of delivery.

Please ensure that your stated purpose for replacement comes under our exchange and return policy in order to use the warranty service.

Please go through our policy on Return & Replacement

Here: https://www.moveinairshoes.com/exchange&refundpolicy

How soon will my order be dispatched?

Customers can places their order any day at any time and the order gets dispatched from our warehouse within 2 days of order placement and it gets delivered 5-7 days business days. We provide shipping on weekdays exclude Sunday and Public Holidays.

How can I do a pre-order investigation?

For any questions, you may reach to our Contact Us page. Please contact our Customer Service team by email at support@moveinairshoes.com or on Whatsapp (+91 9315123671) if you need more assistance.

Where is the product shipping from?

All products get dispatched from Faridabad (India).

On weekends, do you provide delivery?

We provide delivery on weekdays as we always trying to deliver the customer product as fast as possible.

How can I become a retailer or a foreign distributor for Movin Air?

Kindly provide us your name, telephone number, shop/distribution name, store address to sales@moveinairshoes.com. We will try to reach you as soon as possible.

ARE THERE ANY HIDDEN EXTRA CHARGES?

Absolutely Not! The payment you do at the time of purchase is the final price of products including all taxes mentioned on your final invoice.

Is the payment mode secured?

Movin Air never compromises with their customer privacy and ensure that our payment partner uses the highest level of secure encryption technology to make the transition process fully secure. The customer can choose the various payment options at the time of purchase according to their preference.

Enjoy Shopping!

Movin Air